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Emergency Callout fitted by Grewal Shopfront & Shutters

Emergency Callout in Birmingham

Emergency Callout for premises across Birmingham, a short drive from our base in Exhall.

What we do in Birmingham

When a Birmingham shop is left open by smashed glass, a forced door or a jammed shutter, ring our emergency line. Birmingham is close to our base, so we can usually reach you quickly, day or night.

We board or glaze the opening, secure the shutter or change the lock, clear the debris and record everything for your insurer, then measure for the permanent repair.

Birmingham is one of our home areas, a short drive from the yard in Exhall, so surveys, fitting days and follow-up visits are easy to arrange.

Shopping streets and planning in Birmingham

The city's high streets are a mix of Victorian parades, 1960s precincts and new developments. Soho Road in Handsworth, Stratford Road, Ladypool Road and Alum Rock Road are lined with busy independent shops where the front and shutter take a battering every day. We see a lot of worn springs, bent laths and dropped doors on these streets, and many fronts that are better repaired than replaced.

Birmingham City Council has conservation areas that matter for shopfronts, including the Jewellery Quarter, parts of Digbeth and Deritend, and several suburban centres such as Harborne and Moseley. In those areas, solid external shutters and oversized fascias are usually refused. Elsewhere the rules are lighter, but a change to how the front looks normally still needs planning permission.

What you get from us

The same standard on every emergency callout job, whichever town it is in.

Open 24/7, all year

A real person answers the emergency line at night, at weekends and on bank holidays.

Boards, glass and locks on the van

We arrive with the materials to secure most openings in one visit.

Photos and a written report

Everything your insurer will want to see is recorded as we work.

A plan for the proper repair

We measure for the permanent fix while we are there, so the boards come down sooner.

Parts of Birmingham on our list

Districts and streets people in Birmingham most often ask us about.

BournvilleBroad StreetBullringDigbethErdingtonHandsworthHarborneJewellery QuarterSolihullSutton Coldfield

Postcode districts: B1 · B2 · B3 · B4 · B5 · B6

From first call to finished job

The steps for a emergency callout job, in the order they happen.

1

Ring the emergency line

Tell us what happened and where. We give you an arrival estimate and the call-out cost.

2

We get to you

An engineer is sent with boards, glass, locks and shutter parts.

3

Premises made safe

Openings are boarded or glazed, shutters secured and locks changed as needed. Debris is cleared.

4

Permanent repair booked

We measure for the lasting repair and send you a price, along with the damage report.

Emergency call-out prices

Emergency work is priced by time and materials. These figures show what most call-outs cost.

Call-out, including the first hour£150 – £250
Night or weekend supplement£75 – £150
Boarding, per panel£150 – £350
Making a failed shutter secure£200 – £400

Prices are before VAT. We tell you the call-out charge before we travel.

Questions people ask about emergency callout

It depends on where you are and the time of day. Ring us and we will give you an honest arrival estimate before we set off. Shops near Coventry and Birmingham are the quickest for us to reach.

Yes, emergency visits carry a call-out charge, and out-of-hours rates apply at night and weekends. We tell you the figure on the phone first.

Most commercial policies cover making premises secure after damage, but terms vary. We supply the photos and report your insurer will need.

Our emergency service is for commercial premises: shops, offices, takeaways and industrial units, including flats above shops when the damage is linked.

Ask for a emergency callout price in Birmingham

Send a few details and a photo if you have one. We will come back to you with a ballpark figure and a survey date.

  • New fronts, shutters and doors
  • Repairs, often on the first visit
  • Emergency line open day and night
  • Free survey and written price

We usually reply the same working day

Or call us directly: 07597 630000